> ## Documentation Index
> Fetch the complete documentation index at: https://developers.getfernand.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fernand documentation

> The customer support tool for small B2B teams

<CardGroup cols={2}>
  <Card title="Authentication" icon="key" href="/docs/authentication">
    Learn how to authenticate your API requests using API keys.
  </Card>

  <Card title="Rate limits" icon="gauge" href="/docs/rate-limits">
    Learn about rate limits and how to handle them.
  </Card>

  <Card title="Error codes" icon="exclamation-triangle" href="/docs/error-codes">
    Reference guide for all API error codes and their meanings.
  </Card>

  <Card title="OpenAPI Specification" icon="file-code" href="/docs/openapi">
    Download the complete OpenAPI specs for our API.
  </Card>
</CardGroup>

## Quick start

To get started with the Fernand API:

1. **Get your API key** - Create an API key from your Fernand dashboard under Settings → Integrations → API Key
2. **Make your first request** - Include your API key in the `X-Api-Key` header
3. **Explore the API** - Check our [OpenAPI specification](/docs/openapi) for all endpoints

<Card title="Listing conversations" icon="list" href="/api-reference/conversations/list-conversations" arrow="true" horizontal="true">
  Learn how to retrieve and list all conversations in your workspace.
</Card>

<Card title="Searching conversations" icon="magnifying-glass" href="/api-reference/conversations/list-conversations#parameter-search" arrow="true" horizontal="true">
  Find specific conversations using search queries and filters.
</Card>

<Card title="Getting conversation messages" icon="file-text" href="/api-reference/messages/list-messages-in-a-conversation" arrow="true" horizontal="true">
  Retrieve messages in a conversation.
</Card>

<Card title="Writing a reply" icon="envelope" href="/api-reference/conversations/reply-to-conversation" arrow="true" horizontal="true">
  Learn how to send replies to conversations via the API.
</Card>

<Card title="Writing a draft" icon="pencil" href="/api-reference/conversation-drafts/create-a-new-draft" arrow="true" horizontal="true">
  Learn how to create and save draft messages for conversations.
</Card>

<Note>
  Need help? Contact our support team at [support@getfernand.com](mailto:support@getfernand.com) or visit our [help center](https://help.getfernand.com).
</Note>